Last updated: May 13, 2026

Ryan Family Amusements respects your concerns regarding the privacy of you and your family’s personal information. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use or visit our Website, our Mobile App, participate in our promotions, receive email or SMS communications from us, or visit our locations (collectively, the “Services”). This Privacy Policy also describes your privacy rights and how the law protects you.

We use your personal information to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

“Account” means a unique account created for you to access the Services or parts of the Services.

“Affiliate” means an entity that controls, is controlled by or is under common control with us, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

“Cookies” are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.

“Device” means any device that can access the Services such as a computer, a cellphone, or a digital tablet.

“Mailchimp” refers to the third-party email and SMS marketing platform operated by Intuit Mailchimp that may be used by us to manage communications, marketing campaigns, subscriber lists, and customer engagement.

“Mobile App” refers to the Ryan Family Amusements mobile app accessible via a cellphone or digital tablet.

“Personal Information” means any information that identifies, relates to, describes, or can reasonably be associated with an individual.

“Service(s)” is defined in the preamble.

“Service Provider” means any natural or legal person who processes the data on our behalf. For example, a Service Provider may be a third-party company or an individual employed by us to facilitate the Services, to provide the Services on our behalf, to perform services related to the Services, or to assist us analyze how the Services are used.

“SMS” or “Text Messaging” refers to text messages sent to a mobile phone number using automated or non-automated technology for marketing, transactional, or informational purposes.

“Third-party Social Media Service” refers to any website or any social network website through which a user can log in or create an account to use the Services.

“Usage Data” refers to data collected automatically, either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).

“Website” refers to the Ryan Family Amusements website, available at https://ryanfamily.com.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Information

While using our Services, we may collect or ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• First name and last name

• Email address

• Phone number

• Mobile phone number

• Postal address

• Payment information

• Username and password

• Birth date

• SMS marketing preferences and communication opt-in/opt-out status

• Information related to email and SMS engagement, including message opens, clicks, and interactions

• Information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply

• Usage Data

Usage Data

Usage Data is collected automatically when using the Services.

Usage Data may include information such as your Device’s Internet Protocol (“IP”) address, browser type, browser version, the pages of the Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit the Services or when you access the Services by or through a mobile device.

Information from Third-Party Social Media Services

We allow you to create an account and log in to use the Services through the following Third-party Social Media Services:

• Google

• Facebook

• Instagram

• Twitter/X

• LinkedIn

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal information that is already associated with your Third-Party Social Media Service’s account, such as your name, your email address, your activities or your contact list associated with that account.

You may also have the option of sharing additional information with us through your Third-Party Social Media Service’s account. If you choose to provide such information and personal information during registration or otherwise, you give us permission to use, share, and store it in a manner consistent with this Privacy Policy.

Information Collected While Using the Mobile App

While using the Mobile App, in order to provide features of the Mobile App, we may collect, with your prior permission:

• Information regarding your location

• Information from your Device’s phone book (e.g., contacts list)

• Pictures and other information from your Device’s camera and photo library

We use this information to provide features of the Services, to improve, and customize the Services. The information may be uploaded to our servers and/or a Service Provider’s server or it may be simply stored on your device.

You can enable or disable access to this information at any time through your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on the Services and store certain information. Tracking technologies used may include beacons, tags, scripts, pixels, and similar technologies used to collect and track information and to improve and analyze the Services.

The technologies we use may include:

Cookies or Browser Cookies

A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of the Services. Unless you have adjusted your browser setting so that it will refuse Cookies, the Services may use Cookies.

Web Beacons

Certain sections of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Some communications sent through Mailchimp or other third-party communication providers may contain tracking technologies, including pixels and tagged links, which help us measure engagement such as email opens, clicks, conversions, and related campaign analytics.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference.

SMS Communications & Marketing

By providing your mobile phone number and opting into SMS communications, you consent to receive recurring automated or non-automated marketing, promotional, transactional, or informational text messages from Ryan Family Amusements.

These messages may include:

• Promotional offers and discounts

• Event announcements

• Birthday offers and rewards

• Loyalty or rewards program updates

• Reservation or booking notifications

• Operational updates

• Customer service communications

Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary.

Standard message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also reply HELP for assistance or contact us directly.

After opting out, you may receive a final confirmation text message confirming your removal from SMS communications.

We may use third-party service providers, including Mailchimp and telecommunications providers, to facilitate SMS delivery and manage subscriber information.

Use of Your Personal Information

We may use personal information for the following purposes:

To provide and maintain the Services

Including to monitor the usage of the Services.

To manage Your Account

To manage your registration as a user of the Services.

For the performance of a contract

For the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or any other contract with us.

To contact you

To contact you by email, telephone calls, SMS/text messaging, push notifications, or other equivalent forms of electronic communication regarding:

• Updates to your account

• Purchases or reservations

• Customer service matters

• Marketing promotions and special offers

• Loyalty or rewards communications

• Event announcements and reminders

• Security notifications and operational updates

You may opt out of marketing communications at any time by using unsubscribe links in emails, replying STOP to SMS messages, or contacting us directly.

To provide you with news, special offers, and general information

About other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests

To attend and manage your requests to us.

For other purposes

We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, improving the Services, products, services, marketing, and enhancing your experience.

Mailchimp & Third-Party Marketing Platforms

We may use Mailchimp and other third-party marketing and communication platforms to manage and deliver email marketing campaigns, SMS communications, customer lists, surveys, and promotional communications.

These providers may collect or process certain personal information on our behalf, including:

• Email addresses

• Mobile phone numbers

• Subscriber preferences

• Device and browser information

• Email opens and click-through activity

• SMS engagement metrics

This information is used to improve communication effectiveness, personalize marketing efforts, and better understand customer engagement.

Mailchimp and similar providers process information in accordance with their own privacy policies and applicable data protection laws.

For more information about Mailchimp’s privacy practices, users may visit:

https://mailchimp.com/legal/privacy/

Sharing Your Personal Information

We may share your personal information in the following situations:

With Service Providers

We may share your personal information with Service Providers to monitor and analyze the use of the Services, facilitate communications, process payments, or contact you.

With marketing and communications providers

We may share your information with third-party marketing, analytics, and communications providers, including Mailchimp, for the purpose of managing email campaigns, SMS communications, customer engagement, analytics, promotions, and subscriber management.

These providers are contractually obligated to process personal information only for authorized business purposes and in accordance with applicable privacy laws.

With Affiliates

We may share your information with our Affiliates, in which case we will require those Affiliates to honor this Privacy Policy.

With business partners

We may share your information with our business partners to offer you certain products, services, or promotions.

With other users

When you share personal information or otherwise interact in public areas with other users, such information may be publicly distributed.

With your consent

We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Information

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period except when legally required or needed for security and functionality improvements.

Transfer of Your Personal Information

Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Information

You have the right to delete or request assistance deleting the personal information we have collected about you.

You may update, amend, or delete your information at any time by signing into your Account or contacting us directly.

Please note that we may need to retain certain information where legally required.

Disclosure of Your Personal Information

Business Transactions

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Law Enforcement

Under certain circumstances, we may disclose your personal information if required to do so by law.

Other Legal Requirements

We may disclose your personal information in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend our rights or property

• Prevent or investigate wrongdoing

• Protect the personal safety of users or the public

• Protect against legal liability

Security of Your Personal Information

The security of your personal information is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

The Services do not address anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13.

If you are a parent or guardian and believe your child has provided personal information, please contact us.

Marketing Communication Preferences

You may opt out of receiving promotional emails by clicking the unsubscribe link included in marketing emails.

You may opt out of SMS marketing communications at any time by replying STOP to any SMS message.

Please note that even if you opt out of promotional communications, we may still send transactional or operational messages related to your account, purchases, reservations, or ongoing business relationship with us.

Links to Other Websites

The Services may contain links to third-party websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit.

We assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, SMS communications, marketing preferences, or privacy-related requests, please contact us:

By email: webmaster@ryanfamily.com

By mail:

Webmaster
Ryan Family Amusements
116 Waterhouse Road
Bourne, MA 02532

This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel to ensure compliance with applicable federal, state, and international privacy and SMS marketing regulations.